Explore Sidney (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, www.exploresidney.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website. By using our site, you agree to the terms outlined in this policy.
We may collect both personal and non-personal information. Personal information refers to details you voluntarily provide to us, including your name, email address, phone number (if submitted), and any other information you choose to share through contact forms, email communications, or newsletter subscriptions. Non-personal information is collected automatically as you browse the site and may include your IP address, browser type, device information, pages visited, time spent on the site, and the referring website. This information helps us better understand how visitors use our site.
We use the information we collect for a variety of purposes, including responding to inquiries and messages, delivering newsletters or promotional communications (where you have provided consent), improving website functionality and performance, analyzing traffic and user behavior, and supporting tourism promotion and marketing initiatives related to Sidney, British Columbia.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These technologies may include essential cookies required for basic site functionality, analytics cookies (such as those used by Google Analytics) to understand how users interact with the site, and, where applicable, marketing cookies to support promotional efforts. You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.
We may engage third-party service providers to support our operations, including analytics providers, email marketing platforms (such as Mailchimp or similar tools), and social media integrations. These third parties may collect and process your information in accordance with their own privacy policies. While we select reputable providers, we do not control their data handling practices and encourage you to review their policies directly.
We do not sell, rent, or trade your personal information to third parties. We may share your information only in limited circumstances, such as with trusted service providers who assist in operating our website, where required by law or legal process, or where necessary to protect our rights, property, or safety.
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure. Despite these efforts, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
In accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information. These include the right to request access to the personal information we hold about you, request corrections to inaccurate or incomplete information, and withdraw your consent to receive communications from us at any time. Requests can be made using the contact information provided below.
If you choose to subscribe to our mailing list, you will receive communications that you have explicitly opted into. You may unsubscribe at any time by using the unsubscribe link included in our emails, and we will promptly remove you from the mailing list.
Our website may contain links to external websites that are not operated or controlled by Explore Sidney. We are not responsible for the content or privacy practices of these third-party sites, and we encourage users to review their privacy policies before providing any personal information.
This website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.
If you have any questions about this Privacy Policy or how your information is handled, please contact Explore Sidney at [email protected] or visit www.exploresidney.ca.